General Advice Service

Blackpool Citizens Advice Bureau offers a full general advice service where you can find information and advice on any subject. Our trained volunteer general advisers will use the details you give them along with our extensive and constantly updated Electronic Information System to give advice on the subject that concerns you.

Our general advice service answers thousands of queries every year, from housing, benefits, employment, debt and consumer problems through to neighbour nuisance, court actions and topics from A-Z.

Where there are others better placed to help you we will tell you who they are and how to contact them.

All the advice you receive will be free and impartial and details of your visit will remain confidential.

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How to get help

There are lots of ways to access the general advice service.

Drop-in

You can get advice in person at our drop in service at as follows;

Mon, Tues & Thurs -10am-3.30pm
Time slots for the day allocated on a first come first served basis from 10.00am
Fri- 15 min of Gateway Advice 10am-3.00

No appointments are available. This is a first come, first served drop in service.

Telephone

You can contact our telephone advice line on 01253 308400 where you can speak to an adviser or get help from our 24 hours automated advice system.

Fax

Email

Email us with your query and contact details.

Letter

Write to us at

6-10 Whitegate Drive

Blackpool

FY3 9AQ

Walk In Centre

Evening appointments are available to see an adviser at the NHS Walk In Centre, Talbot Road, Blackpool. Visit the walk-in-centre to make an appointment.